Terms of Service
Last Updated: October 12, 2025
Agreement to Terms
By accessing or using Sandhill Software's website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access our Services.
Description of Services
Sandhill Software provides web application development, software integration, and specialized software solutions. The specific scope of services will be detailed in separate project agreements or statements of work.
Use of Services
Acceptable Use
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights of others
- Transmit malicious code or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the integrity or performance of our Services
- Collect or harvest information about other users without consent
Account Responsibilities
If you create an account with us, you are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
Intellectual Property Rights
Our Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, code, and software, are owned by Sandhill Software or our licensors and are protected by copyright, trademark, and other intellectual property laws.
Client Projects
Unless otherwise specified in a separate agreement:
- Clients retain ownership of their proprietary information and materials provided to us
- Upon full payment, clients receive ownership rights to custom code developed specifically for their project
- We retain ownership of our proprietary tools, frameworks, and general knowledge
- We may showcase completed projects in our portfolio unless confidentiality is agreed upon
License to Use Services
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services for your business purposes.
Project Agreements
Scope and Deliverables
Specific project requirements, deliverables, timelines, and costs will be outlined in separate project agreements or statements of work that supplement these Terms.
Changes to Scope
Any changes to the agreed-upon project scope must be documented in writing and may result in adjustments to timeline and pricing.
Payment Terms
Fees and Payment
- Fees for services will be specified in project agreements
- Payment terms will be outlined in invoices or project agreements
- Late payments may be subject to interest charges or service suspension
Refunds
Refund policies will be specified in individual project agreements. Generally, work completed is non-refundable.
Confidentiality
Both parties agree to:
- Maintain confidentiality of proprietary information
- Use confidential information only for the purposes of the agreed services
- Not disclose confidential information without prior written consent
- Return or destroy confidential information upon request
Warranties and Disclaimers
Limited Warranty
We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards.
Disclaimer
EXCEPT AS EXPRESSLY PROVIDED, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SANDHILL SOFTWARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Indemnification
You agree to indemnify and hold harmless Sandhill Software from any claims, losses, liabilities, damages, costs, or expenses arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any rights of third parties
- Any content or information you provide
Termination
By Either Party
Either party may terminate a project agreement according to the terms specified in that agreement.
Effect of Termination
Upon termination:
- You must cease using our Services
- Payment for work completed remains due
- Provisions regarding intellectual property, confidentiality, and liability survive termination
Third-Party Services
Our Services may integrate with or rely on third-party services. We are not responsible for the availability, functionality, or terms of third-party services.
Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of Services after changes constitutes acceptance of the modified Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Your Jurisdiction, without regard to its conflict of law provisions.
Dispute Resolution
Negotiation
In the event of a dispute, parties agree to first attempt to resolve the matter through good faith negotiation.
Arbitration
If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of Arbitration Association, except where prohibited by law.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with any project agreements and our Privacy Policy, constitute the entire agreement between you and Sandhill Software regarding the use of our Services.
Contact Information
For questions about these Terms, please contact us at:
Sandhill Software Email: legal@sandhill.software Website: https://sandhill.software
These terms of service are provided as a general template. Please consult with a legal professional to ensure they are appropriate for your specific business needs and comply with applicable laws.